Name: The How-To of High-Stakes Negotiations: The Secrets of Tactical Empathy with Chris Voss
Uploaded: 2024-10-02T15:00:26.000Z
Duration: 4489
Description: In this episode of The James Altucher Show, I discuss the profound impact of anger on our cognitive skills and energy levels, and delve into fascinating topics...

In this episode of The James Altucher Show, I discuss the profound impact of anger on our cognitive skills and energy levels, and delve into fascinating topics with a renowned negotiation expert. We explore the significance of tactical empathy, managing manipulative calls on suicide hotlines, volunteer burnout, and the intricate dynamics of hostage negotiations. The expert shares captivating anecdotes from his FBI career, illuminating the psychological tactics behind thwarting terrorist activities and the essence of understanding human behavior in high-stakes scenarios. We wrap up with actionable advice on improving employee relations and effectively asking for raises, always mindful of anger's long-term repercussions on negotiations. Tune in for invaluable negotiation insights from one of the field's finest!

00:00 The Impact of Anger on IQ
00:15 Introduction to the James Altucher Show
00:32 Guest Introduction: Nick Nandan
00:36 Making a Documentary: The Story Behind It
01:19 Living a Great Story: Personal Adventures
01:44 From Police to FBI: Career Journey
02:02 Experiences on a Suicide Hotline
02:26 Dealing with Manipulative Callers
03:05 Handling Sex Callers on Hotlines
03:58 Effective Strategies for Hotline Volunteers
04:57 The Importance of Goals in Negotiation
06:21 Negotiating a Raise: Strategies and Insights
08:35 Understanding Employer Perspectives
09:22 Building Value and Career Success
09:58 Real-Life Examples of Career Growth
12:15 The Power of Asking the Right Questions
18:06 Human Behavior in Hostage Negotiations
18:20 The Neuroscience of Decision Making
19:33 Building Trust and Collaboration
22:40 The Role of Oxytocin in Negotiations
26:31 Real-Life Negotiation Scenarios
32:11 Respect and Long-Term Collaboration
37:16 The Importance of Respect in Law Enforcement
37:35 The FBI's Role in Preventing Terrorism
38:16 The Challenges of Interdiction
39:50 Disrupting Terrorist Plots
41:38 The Evolution of Terrorist Organizations
43:29 Tactical Empathy in Negotiations
46:07 Understanding Kidnapping Dynamics
47:22 The Ackerman Model and Bargaining
50:06 Emotional Timelines in Negotiations
51:32 Case Studies and Real-World Applications
55:53 The Power of Empathy and Authenticity
01:09:33 Insights from the Documentary

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altucher@gmail.com

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The How-To of High-Stakes Negotiations: The Secrets of Tactical Empathy with Chris Voss

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